BMW

What Should I Do If I Can't Connect to My CARLUEX for BMW Product?

If you're experiencing connectivity issues with your CARLUEX for BMW product, here are some troubleshooting steps to consider:

  • Check whether your smartphone’s Apple CarPlay or Android Auto connection has been disconnected from your car.

  • Make sure your car is not currently connected to any other Bluetooth or Wi-Fi devices, as too many connections may cause interference. You can also try deleting previous CarPlay connection records from your vehicle.

  • If the issue persists, it may be due to confusion caused by old connection profiles. Restoring your car to its factory settings may help resolve the problem.

If you continue to encounter difficulties, please feel free to contact us at hi@carluex.store. Our support team is here to help you resolve any connectivity issues you may be experiencing.

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