Tech Support & Troubleshooting

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General Questions

Can I Use Your Product with an Aftermarket Radio System?

Our product is primarily designed for vehicles with factory-installed infotainment screens. If your car’s radio system is aftermarket (not factory-installed), we cannot guarantee compatibility. We...

Can I Use CARLUEX Without an iPhone?

Yes, you can still use CARLUEX even if you don’t have an iPhone. Here’s how: Make sure your vehicle is equipped with wired CarPlay. CARLUEX is compatible with both iPhone and Android devices. E...

Can I Use CARLUEX if My Car Doesn't Have a Touchscreen?

Yes, you can still use CARLUEX even if your vehicle doesn’t have a touchscreen. Here’s how: Please make sure your vehicle is equipped with wired CarPlay. If your car doesn’t have a touchscreen,...

How Do I Use Your Product, and Do I Need to Disassemble Anything?

Using our product, CARLUEX, is a hassle-free process, and you do not need to disassemble anything in your car. Here's how to use it:   Connection: Simply connect CARLUEX to your car's infotainmen...

What Can I Use Your Product For?

CARLUEX offers a range of useful features to enhance your in-car experience: Seamless Smartphone Integration:CARLUEX eliminates the need to connect your phone every time you want to use Apple Car...