Tech Support & Troubleshooting

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BMW

How Can I Check My CARLUEX for BMW Version Number?

Checkingย CARLUEX for BMWย productโ€™s version number can be useful when troubleshooting issues with your vehicle. To find your version number, follow these steps: ย  Access the "Settings" menu. Click ...

How Can I Set the Time Zone for My CARLUEX for BMW?

To set the time zone for yourย CARLUEX for BMWย product, follow these steps: ย  Access the "Settings" menu. Click on "System Settings." Navigate to the "Auxiliary Settings" section. Click on "Time Zo...

Can I Change the Layout of My CARLUEX for BMW?

Yes, you can customize the homepage layout of yourย CARLUEX for BMW. Here's how: ย  Access the "Settings" menu. Click on "Layout Settings." You will find three different layout options to choose fro...

What Should I Do If I Can't Connect to My CARLUEX for BMW Product?

If you're experiencing connectivity issues with your CARLUEX for BMW product, here are some troubleshooting steps to consider: Check whether your smartphoneโ€™s Apple CarPlay or Android Auto connec...

How to Play Local Videos?

To play videos that you've downloaded, follow these steps: ย  Save the downloaded videos from your computer onto a micro-SD card. Please note that we max support micro-SD cards up to 128GB in size....

How to Change the Speed and Temperature Format?

To adjust the speed and temperature format on your device, follow these steps: ย  Go to the "Settings" menu. Select "System Settings." Access the "Auxiliary Settings" section. Scroll up to the bott...