Tech Support & Troubleshooting

Get access to our latest news by signing up for our newsletter.

PRO+2.0

How to Use CARLUEX PRO+ 2.0 with Apple CarPlay / Android Auto

To use Apple CarPlay or Android Auto on CARLUEX PRO+ 2.0, please follow these steps:   In the app menu on your CARLUEX PRO+ 2.0, find and open the “Apple CarPlay/Android Auto” app. On your phone, ...

What to Do If the SIM Card Does Not Provide Network Access on CARLUEX PRO+2.0

If your CARLUEX PRO+2.0 cannot access the internet via SIM card, follow the steps below: First, ensure your SIM card is properly inserted into the CARLUEX PRO+2.0 slot: The chip side should be faci...

How to Connect CARLUEX PRO+2.0 to Your Car

In most cases, simply plugging the CARLUEX PRO+2.0 into your vehicle’s USB or Type-C port will automatically launch the CARLUEX system.   📌 If the device does not connect automatically, follow thes...

How to Share a Mobile Hotspot on CARLUEX PRO+ 2.0

1. Insert a SIM cardMake sure a SIM card with mobile data is properly inserted into the CARLUEX PRO+ 2.0 device. 2. Open network sharing settingsGo to: Settings → More Settings → Network & Inte...

How to Connect CARLUEX PRO+2.0 to the Internet via WiFi or SIM Card

Method 1: Connecting via Mobile Hotspot (WiFi) Turn on Mobile Data and Bluetooth on your phone. For iPhone users:Go to Settings > Personal Hotspot, set a Wi-Fi password, and enable “Allow Others...