Tech Support & Troubleshooting

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PRO PLUS

What If My CARLUEX PRO+ Fails to Connect?

If your connection fails, please follow these steps to troubleshoot the issue:   Ensure that your phone and any other connected Bluetooth devices are disconnected from your car's system. Fully ins...

How Can I Pair and Use the Remote Control with CARLUEX PRO+?

To pair and use the remote control with CARLUEX PRO+, follow these steps:   Enable Bluetooth functionality in the CARLUEX settings menu. On the remote control, press and hold the "OK" and "Back" b...

How Can I Update the Software on CARLUEX PRO+?

To update the software on your CARLUEX PRO+, follow these steps: Method 1: Online OTA Update Connect CARLUEX PRO+ to the internet. Go to Software Update. Tap "Check for updates", and follow t...

How Can I Customize The Lighting Settings?

Access the LED app to enter the light debugging interface. From there, you can choose your desired color, and the lights on CARLUEX PRO+ will synchronously adjust accordingly.   You can also check ...

How Can I Clear Cache on CARLUEX PRO+?

To clear cache on your CARLUEX PRO+, follow these steps:  Click on the fourth icon in the floating menu (usually represented as a small car). Swipe upward on the apps that you no longer need runni...

How Can I Set the Language on CARLUEX PRO+?

To set the language on your CARLUEX PRO+, follow these steps: 1. Access the settings menu. You can either search for "language" or swipe up navigate to the "System" section. 2. Go into "Language &...