Tech Support & Troubleshooting

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PRO PLUS

How Can I Organize Apps?

To organize your apps on CARLUEX PRO+, follow these steps: Ā  Long-press on the app icon you want to organize. Drag and drop it onto another app icon. This action will create a folder. You can also...

How Can I Use Split Screen Mode?

To use split screen mode on your CARLUEX PRO+, follow these steps: Ā  Open the first app you want to use in split screen mode. Return to the main home screen. Open the second app you want to use in...

How Can I Use The CARLUEX PRO+ with Apple CarPlay/Android Auto?

šŸ”¹ Basic Connection Steps Locate the ā€œZLINK5ā€ icon in the app. On your phone, go to the settings area where you normally set up Apple CarPlay / Android Auto. Find the device named ā€œCARLUEX-XXX...

How Can I Connect CARLUEX PRO+ to the Internet via WiFi or SIM Card?

To connect your CARLUEX PRO+ to the internet using WiFi, follow these steps: Ā  Access the CARLUEX PRO+ settings menu. Select the "Network" or "WiFi" option. Choose the desired WiFi network from th...

How to Connect Your CARLUEX PRO+

Normally, simply plug our CARLUEX PRO+ into your car, and it will initiate the connection automatically. However, if you encounter any connectivity issues, please follow these steps: Ā  Plug the CA...

What to Do When YouTube Cannot Play in Full Screen on an Ultra-Wide or Ultra-Tall Car Display

When your car screen isĀ ultra-wideĀ orĀ ultra-tall, the native YouTube app typically maintains the video’s original aspect ratio (e.g., 16:9). As a result,Ā black barsĀ may appear on the sides or top a...