Tech Support & Troubleshooting

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How to Fix CARLUEX LINK Not Connecting Wirelessly to CarPlay or Android Auto

If you connect CARLUEX LINK to the car head unit and can enter the interface shown below, it means the connection between the device and the car is fine, but your phone is not connecting. Please f...

How to Get or Upload Logs on CARLUEX PRO+ 2.0

1. When CARLUEX PRO+ 2.0 Connects to the Car but Cannot Enter the CARLUEX System This issue may be caused by compatibility problems. Log retrieval steps: Connect the CARLUEX PRO+ 2.0 to your car....

What Apps Can I Have on CARLUEX Devices?

CARLUEX offers a range of devices, each with its own set of compatible apps. Here's a list of the apps you can have on different CARLUEX devices: CARLUEX LINK Apple CarPlay Android Auto CARLUEX...

Which Product Should I Buy?

We offer several products designed to meet different needs, depending on your specific usage requirements. Please take a look at the options below to find the one that best suits you: 1. If you sim...

Will This Work in My Car?

The CARLUEX product (excluding the BMW version) is compatible with the vehicles listed below. If you prefer to search for your specific year, make, and model, you can do so using ourĀ Compatibility ...

Do You Offer Coupons or Discounts?

Certainly! We love celebrating holidays, and as a result, we periodically offer holiday coupons and discounts.Ā  Ā  Be sure to subscribe to our email list to stay updated and receive notifications ab...