Tech Support & Troubleshooting

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PRO PLUS

What If My CARLUEX PRO+ Fails to Connect?

If your connection fails, please follow these steps to troubleshoot the issue: Source: Apple CarPlay Developer Documentation. CARLUEX PRO works out of the box — no wiring or tools needed. Browse ...

How to Set Up the Contacts You Want to Display on the Home Screen?

Displaying your recent or favorite contacts on the home screen is easy. Follow these steps: CARLUEX PRO works out of the box — no wiring or tools needed. Browse CARLUEX wireless adapters to find t...

How to Avoid Accidentally Setting the Lock Screen on Your CARLUEX PRO+

To prevent accidentally setting the lock screen on CARLUEX PRO+, follow these steps: Access the "Settings" menu. Search for the "Screen Lock" section. Ensure that your screen lock is set to "None...

How to Adjust Screen Font and Icon Size on CARLUEX PRO+

To adjust the screen font and icon size on CARLUEX PRO+, follow these steps: Access the "Settings" menu. Scroll down slightly or use the search function to find the "Display" section. Click on "D...

How to Check the IMEI Number on Your CARLUEX PRO+

Checking the IMEI number is often required when you want to determine which SIM card you can purchase from your local carrier. To find the IMEI number on your CARLUEX PRO+, follow these steps: Ac...

How to Play Local Videos for My CARLUEX PRO+?

To play videos that you've downloaded, follow these steps: Save the downloaded videos from your computer onto a micro-SD card. Please note that we support micro-SD cards up to 128GB in size. Inse...